Privacy Policy

1. Introduction

Kushan Business Solutions LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you access or use IntelliArch ERP, including its websites, applications, APIs, integrations, and related services (collectively, the "Service").

By using IntelliArch ERP, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

Depending on how you use IntelliArch ERP, we may collect the following categories of information.

2.1 Personal Information

We may collect:

• Name
• Business email address
• Phone number
• Company name
• Job title
• Business address
• User account credentials
• Profile information

2.2 Business Data

Customers may upload business information including:

• Customers
• Vendors
• Employees
• Purchase Orders
• Sales Orders
• Inventory
• Financial records
• Project information
• Documents
• Attachments

This information remains the property of the customer.

2.3 Technical Information

We automatically collect information such as:

• IP address
• Browser type
• Device information
• Operating system
• Login timestamps
• Session information
• Error logs
• Usage statistics
• Security events

2.4 Cookies and Similar Technologies

Our website and applications may use:

• Cookies
• Session cookies
• Authentication cookies
• Analytics cookies
• Security cookies

Cookies help us:

• Maintain secure sessions
• Improve website functionality
• Remember preferences
• Analyze usage
• Improve user experience

You may disable cookies through your browser settings; however, some features may not function properly.

3. How We Use Information

We use information to:

• Provide IntelliArch ERP services
• Authenticate users
• Manage customer accounts
• Process transactions
• Deliver customer support
• Improve product functionality
• Secure our systems
• Detect fraud and unauthorized access
• Comply with legal obligations
• Communicate service updates
• Send security notifications
• Perform system diagnostics

4. Artificial Intelligence Features

Certain IntelliArch ERP modules may use Artificial Intelligence (AI), Machine Learning, predictive analytics, and automated decision-support capabilities.

Where AI features are enabled, customer data may be processed solely to generate requested insights or recommendations.

AI-generated outputs are intended to assist users and should always be reviewed before making business decisions.

5. Legal Basis for Processing

Where applicable, we process personal information based on one or more of the following:

• Performance of a contract
• Legitimate business interests
• Compliance with legal obligations
• User consent
• Protection of vital interests

6. Sharing of Information

We do not sell personal information.

We may share information only with:

• Cloud hosting providers
• Payment processors
• Identity providers
• Email service providers
• Microsoft Azure services
• Microsoft 365 integrations
• Google Workspace integrations (when authorized)
• Professional advisors
• Government authorities when legally required

All third-party providers are expected to protect information consistent with applicable laws and contractual obligations.

7. Microsoft Azure and Third-Party Services

IntelliArch ERP is hosted using Microsoft Azure and may integrate with services including:

• Microsoft Azure
• Microsoft Entra ID (Azure Active Directory)
• Microsoft 365
• Power BI
• Google Workspace
• Payment gateways
• CRM systems
• Accounting software
• Logistics providers

Use of third-party services is subject to the respective provider's privacy policies and terms of service.

8. Data Security

We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information, including:

• Encryption of data in transit using HTTPS/TLS
• Role-based access controls
• Authentication and authorization mechanisms
• Secure cloud infrastructure
• Firewall protection
• Activity logging
• Regular software updates
• Backup and disaster recovery procedures

While we take reasonable precautions, no method of electronic transmission or storage can be guaranteed to be completely secure.

9. Data Retention

We retain information only for as long as necessary to:

• Provide the Service
• Fulfill contractual obligations
• Resolve disputes
• Comply with legal requirements
• Maintain security records

Following termination of services, customer data may be retained for up to ninety (90) days for retrieval purposes unless otherwise agreed. After that period, data may be securely deleted or anonymized.

10. Your Privacy Rights

Subject to applicable law, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Delete personal information
• Restrict processing
• Object to certain processing activities
• Receive a copy of your information in a portable format
• Withdraw consent where processing is based on consent

Requests may be submitted using the contact information below.

11. International Data Transfers

Your information may be processed or stored in the United States or other countries where our service providers operate.

Where required, we implement appropriate safeguards for international data transfers.

12. Children's Privacy

IntelliArch ERP is intended for business use and is not directed to children under the age of 16.

We do not knowingly collect personal information from children.

If we become aware that personal information from a child has been collected without appropriate authorization, we will delete it promptly.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Material changes may be communicated through:

• Website notices
• Platform notifications
• Email communications

The updated Privacy Policy becomes effective upon publication unless otherwise stated.

14. Contact Information

15. Contacting Us About Privacy

If you have questions regarding this Privacy Policy or how we process personal information, please contact us using the details above.

We will make reasonable efforts to respond promptly to privacy-related inquiries.

Last Updated: June 1, 2026